Groups

GENERAL CONDITIONS FOR GROUPS

  • Groups bigger than 10 people must contact us before to inform the purpose of the trip. We are glad to welcome all type of groups whenever they use our property respectfully. (We are not a party hostel)
  • Groups bigger than 20 people can’t share the hostel with other guests, therefore they have to book the whole hostel. In case there is already some reservation for the requested period the group won’t have the possibility to stay at the JAM Hostel Barcelona.

 PAYMENT

  • The group must pay 25% of the total amount within 2 weeks from the day of the confirmation of the offer. Once received the amount, the reservation is confirmed.
  • The remaining 75% must be paid at most two weeks before the date of arrival at the hostel.
  • The method of payment will be by bank transfer.

CANCELLATION

Cancellations will be notified via email to info@jamhostelbarcelona.com.

  • Cancellations made up to 4 weeks prior to arrival date shall be exempt from penalty.
  • Cancellations made up to 2 weeks before the arrival date will be penalized with 50% of the total amount
  • Cancellations made within 2 weeks prior to arrival date will be penalized with 100% of the total amount.

MODIFICATIONS

They shall be notified via email to info@jamhostelbarcelona.com.

You may amend the number of people for free in the following cases:

  • Up to 30% of the original group, 4 weeks before arrival.
  • Up to 15% of the original group, two weeks before arrival.
  • Less than 15% of the original group, 24 hours before arrival.

Otherwise a charge of 50% of the total amount corresponding to the number of people canceled.

You may reduce the number of nights:

  • Free until 4 weeks before arrival.
  • With a surcharge of 50% of the total nights canceled up to 2 weeks before arrival.
  • A surcharge of 100% of the amount of the canceled nights in modifications apply.

* These conditions only apply to group reservations made directly to our website or email. Group reservations made through other websites have a different group reservation policy, please contact us to find out more.